We’re a Little Different
Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals – careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its “Top 100 Places to Work.”
Answers and dispatches incoming, outgoing and interdepartmental phone calls utilizing a switchboard console, two-way radio and pagers; Monitors all alarm systems, security systems and execute disaster and emergency protocols; Prepare the necessary reports, update call lists and directories; train new personnel and act as a resource of departmental policies and procedures. Performs duties and responsibilities in a manner consistent with our mission, values and Mercy Service Standards.
Education: GED or High School Diploma Licensure: NoneExperience: Previous Telecommunication experience and customer service skills preferred. Ability to prioritize in a multi-task oriented environment. Efficient computer, 1 key, and typing skills a must. Knowledge of Microsoft Office is preferred. Able to communicate effectively in English, both verbally and in writing.Certifications: Completion of S.A.F.E. Approach Level II within 6 months of employment.Other: Good oral and written communication, ability to handle occasional pressure due to varying call volumes and other emergent situations.Preferred Education: High school diploma or GED.Preferred Licensure: NonePreferred Certifications: None
We Offer Great Benefits:
Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 48 hours or more per pay period!
We’re bringing to life a healing ministry through compassionate care.
At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We’re expanding to help our communities grow. Join us and be a part of it all.
What Makes You a Good Match for Mercy?
Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and unafraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.